A Food and Beverage (F&B) Helper at an airport plays a crucial role in assisting the smooth operation of restaurants, cafés, and food outlets in the terminal. This position involves customer service, food preparation, and maintaining cleanliness to ensure a high-quality dining experience for traveler’s.

Responsibilities 

Customer Service – Greet passengers, take orders, and provide assistance with menu selections.

Food Preparation – Assist in preparing meals, beverages, and snacks while following food safety guidelines.

Order Handling – Take customer orders accurately and process payments using POS systems.

Stocking & Replenishing – Ensure food, drinks, and supplies are stocked at counters and self-service areas.

Support Kitchen Staff – Help chefs and cooks with basic food preparation, like chopping vegetables or assembling simple dishes.

Requirement 

Customer Service Skills – Friendly and professional attitude when dealing with passengers.

Multitasking Ability – Work efficiently in a fast-paced airport environment.

Teamwork – Coordinate well with chefs, waitstaff, and supervisors.

Cash Handling – Experience in handling payments, operating cash registers, and processing transactions.

Adaptability – Ability to work under pressure and handle diverse customer needs.

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The Food and Beverage (F&B) industry is a vital part of the hospitality sector, focusing on the preparation, presentation, and service of food and drinks to customers. It covers a broad range of establishments, from restaurants and cafes to catering services, hotels, and even airport lounges.

Responsibilities 

Greet and welcome guests with a friendly demeanor.

Take and serve orders accurately and promptly.

Address guest inquiries and resolve complaints efficiently.

Set up and clear tables, ensuring a clean dining area.

Communicate guest preferences and special requests effectively.

Requirement 

• Strong communication and interpersonal skills.

• Customer service-oriented with a friendly and helpful attitude.

• Ability to work in a fast-paced environment.

• Teamwork and flexibility in work shifts.

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