Ground staff at an airport play a crucial role in ensuring smooth operations and a positive passenger experience. They handle various tasks, from check-in and baggage handling to assisting passengers and coordinating aircraft services.

Responsibilities 

• Greeting passengers and assisting with check-in, boarding, and deplaning.

• Handling baggage check-in, tagging, and resolving lost or delayed luggage issues.

• Providing flight information and answering passenger queries.

• Issuing tickets, checking travel documents, and verifying visas.

• Communicating with flight crews regarding departure and arrival logistics

Requirement 

• Customer Service Skill :  Strong communication, problem-solving, and interpersonal skills.

• Multitasking skill:  Managing multiple responsibilities in a fast-paced environment.

• Language Skills: Fluency in English; additional languages are a plus.

• Teamwork & Adaptability: Ability to work well under pressure and collaborate with different departments.

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The Food and Beverage (F&B) industry is a vital part of the hospitality sector, focusing on the preparation, presentation, and service of food and drinks to customers. It covers a broad range of establishments, from restaurants and cafes to catering services, hotels, and even airport lounges.

Responsibilities 

Greet and welcome guests with a friendly demeanor.

Take and serve orders accurately and promptly.

Address guest inquiries and resolve complaints efficiently.

Set up and clear tables, ensuring a clean dining area.

Communicate guest preferences and special requests effectively.

Requirement 

• Strong communication and interpersonal skills.

• Customer service-oriented with a friendly and helpful attitude.

• Ability to work in a fast-paced environment.

• Teamwork and flexibility in work shifts.

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