Overview

Ground Staff professionals take care of each passenger until they board the airplane. This includes helping the passengers with checking in luggage, assisting them with safety-related information, confirming their reservations, and selling tickets.

CSA Responsibilities:

  • Greeting and welcoming passengers, and responding to questions.
  • Checking in baggage.
  • Making reservations.
  • Selling airline tickets.
  • Assisting disabled passengers and those with small children.
  • Providing information to passengers.
  • Making sure that all baggage is delivered.
  • Confirming the identities of passengers, and providing them with boarding passes.

Requirements:

  • Excellent Communication.
  • Good Interpersonal Skills.
  • Ability to work Under pressure.
  • Well-groomed.
  • Willing to work shifts.
  • Computer literate.